Effective Date: 30-10-2025
At Shoelicious, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.shoelicious.in, make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide you with a smooth shopping experience and better customer service.
a. Personal Information
When you create an account, make a purchase, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment details (securely processed by our payment partners)
b. Non-Personal Information
We may collect technical data automatically, such as:
- IP address
- Browser type and version
- Device information
- Pages visited, time spent, and referral source
2. How We Use Your Information
We use the collected data to:
- Process and deliver your orders
- Send order confirmations, shipping updates, and support messages
- Improve website functionality and user experience
- Personalize your shopping experience with recommendations and offers
- Respond to your queries or feedback
- Send marketing and promotional emails (only if you have opted in)
3. How We Protect Your Information
Your privacy and security are our top priorities.
- We use SSL (Secure Socket Layer) encryption to safeguard data transmission.
- We do not store or have access to your complete payment information; all transactions are securely processed through trusted payment gateways.
- Only authorized team members access customer data, and it’s used solely for service-related purposes.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track website performance, and personalize offers.
You can manage or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.
5. Sharing of Information
We value your trust and do not sell, rent, or trade your personal data.
We may share limited data with:
- Payment gateways for secure transactions
- Courier partners for order delivery
- Marketing partners (if you’ve opted in) for offers or updates
- Legal authorities if required by law
6. Your Rights
You have the right to:
- Access and review your personal data
- Request correction or deletion of your data
- Withdraw marketing consent at any time
- Request data portability or restriction of processing
To exercise these rights, email us at support@shoelicious.in.
7. Retention of Data
We retain your information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways or social media). We are not responsible for their privacy practices. Please review their policies before sharing your information.
9. Updates to This Policy
Shoelicious reserves the right to update or revise this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: support@shoelicious.in
Address: Shoelicious, [Insert Office/Warehouse Address], India
Your trust means everything to us.
At Shoelicious, we are committed to protecting your privacy and ensuring a secure, enjoyable shopping experience — every time you visit.
Would you like me to include a “Refund & Returns Policy” next (to complete your legal pages for the website)?